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Service levels
Standalone
Even on a standalone workstation – without a connection to the MediCal QAWeb Server - the MediCal QAWeb Agent offers you a full set of QA features. It allows you to ...
- control, calibrate and QA all your Barco diagnostic displays (Coronis and Nio) in an easy and transparent way;
- calibrate and QA all your generic (non-Barco) displays. When such a display is added to MediCal QAWeb, you can choose to calibrate it with a Barco LCD sensor, or indicate it is already pre-calibrated;
- run visual QA checks and verify the display’s deviation from the target display function (e.g. DICOM GSDF). This compliance test runs intervention-free on Coronis displays; on all other displays an external sensor is required.
Online
When connected to the MediCal QAWeb server, MediCal QAWeb is available in two service levels:
Essential level, including ...
- Software update notifications
- Easy issue solving through access to the knowledge base and issue escalation
- Basic remote support
- Basic QA and asset management
Premium level, including ...
- All features of the essential level, plus
- Guaranteed maximum uptime thanks to color matched swap display on next business day
- Free software upgrades
- Extended remote support functionality
- Full QA & asset management
- Full reporting capabilities
